Reviving A Struggling Department

The Client Challenge: When their Childbirth Center (CBC) Director retired, I was to not only find a replacement for her, but to find someone who could turn around the center which was lagging in quality, employee engagement, and patient satisfaction behind the rest of the organization. An additional challenge soon became evident: the retirement of a second CBC department leader. How […]

Growing A Service Line

Well-dressed man shaking hands with new employee

The Client Challenge: As their Orthopedic Service Line expanded and their Ortho unit manager resigned, I was to not only find a replacement, but to find someone who could also work with the hospital to find ways to meet the increased volumes. How did we help? An interim leader was placed to work with the […]